Fredrick Amisi Mugami is a front office personnel at a high-end hotel in Kenya. I am passionate about giving exemplary customer service experience. I hold a degree in Hospitality and Tourism Management. I have passion in guiding & counseling,as well as an avid writer. My biggest achievements professionally is being able to run front office operations in absence of my supervisor for a period of 1 year. I also managed to handle a successful counseling session with a fellow youth who had been rejected by family and society for being who he was. I am a fast learner, honest, patient and easy going. I love watching movies, writing poems,articles, cooking and early morning beach walks.